www.ablambert.com

Updated June 4th, 2021

Payments

Prices of artworks, derived products and digital publications, as indicated on this Site, through emails, or other means of promoting Atelier/Studio A.B. Lambert are provided without restrictions and may change without notice when products are updated. Net prices established in Canadian Dollars (including the Saskatchewan Health and Education Sale Taxe ,but excluding the federal GST sale taxe as it does not apply) are those in effect when ordering.

We accept the following payment methods on our Site:

  • Bank Cards (credit card, debit card, through Pay Pal and Stripe)

  • PayPal

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery

When you purchase goods from our Site, the goods will be delivered through one of the following methods:

Canada & United States: Standard delivery by Canada Post or specialized carrier, is included in the sale price. Counting 5-7 business days but is often faster.

Western Europe and Northern European countries: Standard delivery by specialized carrier to these destinations entails a 33 Euros flat fee, for handling and shipping. Counting 10 business days.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

If you purchase goods from us for delivery to a destination outside Canada your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds

Refunds for Goods
Refund requests must be made within 10 days after receipt of your goods.

We accept refund requests for goods sold on our Site for any of the following reasons:

-       Good is noticeably damaged or broken.


Refunds do not apply to the following goods:

  • Goods without packaging; and

  • Commission / Custom orders.

Returns

We do not accept exchange. Costs of return are the responsibility of the client. If the item is not in its original condition, any loss of value is the responsability of the buyer.

Returns can be made in person at the following location, by appointment :          Atelier/Studio A.B. Lambert 3649 Mason Avenue Regina, SK Canada S4S 0Z7.

Returns can be made by mail /or specialized carrier :

To return a good by mail, follow the following procedure: The customer must insure to wrap the product securely – we recommended when possible using the original shipping packaging, or what a specialized carrier provides; the buyer will pay the necessary postage/fee to the carrier; the return must take place within 30 calendar days from the initial delivery.

Guarantees  The following guarantees apply to our Site:

- The artworks made available on this Site are created with the highest standards in mind, based on the know-how of the artist, and with quality materials (unless otherwise specified, when vintage materials are used in mixed media techniques).

Additional Terms

- Responsabilities limitations : when the product or the artwork is received and accepted, the artist is no more responsable for damages occurring to the item because of handling, storage, or incorrect installation. It is recommended that the artwork be hanged away from direct sunlight for long periods of time and avoid being exposed to high levels of humidity (e.g.: in a bathroom), or not being left exposed to temperatures lower than 10 degree Celsius. Note that encaustic based artworks have instructions included with their packaging for optimum enjoyment of the piece.